Systems down

Incident Report for CRM-service Oy

Resolved

Due to the exceptional lock situation of the database servers, the connections were interrupted from 01:45 to 08:35 EEST.

The incident has been resolved and corrective measures have been identified to prevent a similar situation.
Posted Jul 14, 2022 - 09:45 EEST
This incident affected: CRM-service, Contact Portal, and Call Center.